Start with the employee’s pay timeline and the agreement that should apply. You need Manage actual compensation for every affected department. Confirm the employee and assignment before changing protected pay information.

Choose the action that matches what happened

Open the record and choose the action that matches what happened:

Action Use it when Do not use it when
Correct pay entry The selected assignment, effective date, amount, or pay type was wrong A valid new amount begins later
Return to employee pay An assignment exception should stop and the assignment should follow employee pay from a chosen date A new assignment-specific amount is already known; add that exception instead
Unset employee pay General employee pay should be marked not set from a chosen date The approved rate is zero; record zero as a pay amount instead
Remove incorrect pay entry The entry was created by mistake and should never have applied The entry was valid for any portion of its period

Correct pay entry can change Applies to between all assignments and one of the same employee’s assignments. It cannot change the employee. If the entry belongs to the wrong employee, remove it and add a correct entry for the intended employee.

Every correction or removal requires a clear reason. Activity history keeps the earlier values while the employee page shows the corrected pay history.

Example: later business change

An employee’s valid rate changes from $32 to $34 per hour on October 1. Add a new dated compensation change beginning October 1.

Example: entry error

The October 1 rate was entered as $43 but the approved source says $34. Use Correct pay entry and explain that the digits were transposed.

Example: valid record stops

An assignment-specific pay amount should return to employee-level pay on July 1. Choose Return to employee pay and enter July 1. The assignment follows employee pay from July 1, including later changes to employee pay. Earlier pay entries remain in history, and later scheduled assignment exceptions still apply on their own dates.

If employee pay is missing for the chosen date, the assignment’s compensation remains unavailable. Use Unset employee pay on an employee-level entry only when the employee’s general pay should be marked not set.

Example: wrong employee

A pay entry was recorded for Avery but belongs to Casey. Use Remove incorrect pay entry for Avery, then add the correct entry for Casey. A correction cannot change its employee.

Correct an entry and check the result

  1. Open Compensation > Employee pay, select the employee, and open the incorrect pay entry.
  2. Compare the employee, assignment, effective date, amount, and pay type with the approved agreement.
  3. Choose Correct pay entry, change only the incorrect information, and enter the reason.
  4. Save, then review the employee’s timeline on the affected date and on the next scheduled change date.
  5. Open the assignment’s pay details and the position’s compensation result. Wait until the result is current before comparing amounts.
  6. Use the Activity history clock beside the page actions to review the earlier values and recorded reason.

If a connected HR system controls the pay, follow the connection’s correction process. Do not add a local replacement merely to work around an unavailable action.

Return an assignment to employee pay

Open the assignment pay entry and choose Return to employee pay. Enter the first date the assignment should follow the employee’s general pay and give the required reason. After saving, check the assignment on the day before and on that date.

The return does not delete the earlier exception. It also does not cancel a later scheduled exception. If no employee pay applies on the return date, the assignment has missing compensation until an applicable pay entry is recorded.

Unset or remove pay deliberately

Use Unset employee pay to record that the general amount is unknown from a date. Assignment exceptions remain in effect. A known zero amount is different: record zero only when the agreement actually specifies zero.

Use Remove incorrect pay entry only for an entry that should never have applied. Review which earlier or later entry will then supply the date before confirming removal. Check the resulting timeline and compensation afterward; removal can expose missing pay.

Check reports after a correction

An earlier completed report keeps the information used for that run. Run a new report for the same date and departments to check the correction. Keep both results when you need to explain the difference, and share pay information only with people authorized to view it.

Common mistakes

Multiplying a contracted total by FTE again

Use Contracted annual pay (not scaled by FTE) when the entered annual number is already the assignment total.

Confusing a new value with a correction

Add a dated value when pay changes. Use Correct pay entry when a particular earlier entry was wrong. Two entries can share an effective date; the most recently saved entry applies.

Selecting the wrong assignment

An assignment-specific record affects only that assignment and overrides the employee-level record there. Use Correct pay entry to select the intended assignment for the same employee, then confirm the assignment label and dates.

Using a compensation record for a temporary policy

Use an adjustment when the source amount remains valid and a separate policy should be visible, such as a shift premium or fixed stipend.

Entering a placeholder to clear work

Never enter zero, 2,080, or any other common value without an approved source. An invented value can make the result look complete even though the amount is wrong.