Your account
Join your organization, sign in, and manage your preferences.
Your account is your sign-in and personal preferences for FTE Tree. An organization membership gives that account access to a particular organization. Your organization determines the records and actions available to you through roles and department coverage. An employee record is separate: being listed as an employee does not create a sign-in account.
Begin with your invitation and the sign-in method your organization uses. Then set up any required verification, review your profile, and choose how you want to receive notifications. Some preferences apply to your account, while organization email choices can differ between memberships. If something is missing, check the organization and your access before changing records. The problem guides help you recover sign-in access or identify the right person to contact for assistance.
Choose an article
How it works
- Join and switch organizations
Accept your team's invitation, fix invitation problems, and switch between organizations.
Sign in and manage your preferences
- Sign in and protect your account
Use company sign-in or a passkey, complete required security checks, and keep a way to recover your account.
- Manage your account
Change your name, email, regional presentation, notification preferences, and sign-in settings.
- Manage notifications and email
Find requests that need attention, choose approval and conversation emails, and check why a message has not arrived.
Reference and examples
- Browser and device requirements
Check that your browser, device, and settings let you open pages, use forms, and download files.
Fix a problem
- Fix sign-in or recover your account
Fix sign-in problems when you cannot log in with an email code, Microsoft, Google, company account, or authenticator, and recover access safely.
- Cannot see a record or action
Find out why a record or action is missing by checking your organization, date, filters, and access.
- Contact FTE Tree support
Ask FTE Tree for help and include the page, message, and details needed to understand your problem.
Related topics
- Invite and manage users
Invite people, give them the access they need, and update or end their access when responsibilities change.
- Roles and permissions
Choose what each person can see and change, and which departments they can work with.
- Use conversations
Discuss a position or request, keep replies together, and choose which conversation updates you receive.