If you cannot create or submit a position, read the message at the step where you stopped. You may need access to the department, more subscription capacity, a required setup choice, or fewer unfinished drafts. Use the checks below to find the missing requirement.

Before you begin

To do this You need
Create or edit a draft Manage positions for the intended department.
Submit the draft as a request Submit position requests plus View positions for the affected department.

Check access

Confirm that you have the Manage positions permission for the intended department and that the department is available on the selected date.

If Create position is missing entirely, compare your access roles and department coverage with the permissions listed above. Position manager includes the permissions to create or edit a position draft and submit it as a request.

If the action appears but the intended department is missing, confirm:

  • your access covers that department;
  • the department is available on the position start date; and
  • if your access comes through a parent department, that access also includes the department where you want to create the position.

Ask the administrator to give you the role and departments needed for this task. You do not need full organization administration just to work with one missing department.

Check required setup

Confirm that the intended department, job classification, work schedule, position numbering, and required fields are available. The form identifies missing choices when possible.

Check the choices for the exact effective date. A job classification or work schedule that is available today may be unavailable on a future position start date.

Missing choice What to review
Department Department availability and your department coverage
Job classification General and department availability on the position date
Work schedule Schedule availability on the position date
Reports-to position Its department, availability, and whether the relationship would create a loop
Custom field choice Whether the setup choice is available
External position ID Whether the field is enabled, required, and unique

If a required custom field is unclear, ask the owner of that organization field what value is approved. Do not enter a placeholder just to save the draft.

Check capacity and open work

Paid position capacity and the limit for open new-position drafts are separate. You can create and edit drafts within the draft limit even when paid position capacity is full; submitting a new active position still needs capacity. Draft limit reached shows the current number of open drafts and the limit for your organization. Changes to already approved positions do not use this draft allowance. An unapproved position can still count after its request closes if shared proposed changes remain.

Search positions and requests before closing anything. A proposed position may already exist under a different title or in another request view.

Example: open proposed-position limit

The workspace has capacity for active positions but has reached its new-position draft allowance. Review draft and active new-position requests. Close only abandoned work. Do not duplicate a valid proposal or cancel another person’s request merely to free a slot.

Check the draft and request status

A position draft can be blocked when related proposed work is already active or when the draft no longer matches current setup.

  1. Search for the position number.
  2. Review open requests for the same draft.
  3. Confirm the request is not already submitted, rejected, canceled, or invalidated.
  4. If a submitted proposal needs correction, close it and create the corrected proposal as directed.
  5. Review organization setup changes made after the draft began.

Try the step again after correcting the problem

Create no new records during this check. Open the form and confirm whether the block occurs:

  • before the form opens;
  • when selecting a department or setup choice;
  • when saving the draft; or
  • when submitting the request.

The stage identifies the likely cause. Access or capacity often hides or blocks creation before saving, while missing values and conflicting setup are normally explained on the form.

Get more help

Contact Support if the required setup, access, and capacity are available but the create action remains missing or the form still cannot be saved. Include the department and the message shown.

Also include the intended effective date, whether you were creating or copying, the step where the block occurred, and whether the same action works for another authorized department. Do not include protected employee or compensation information.

Optional practice: find what is stopping your new position

For exercises that change records, use a separate practice organization and complete the preparation below.

Practice steps and checks

Use a separate practice draft.

  1. Note the step where you stopped: opening the form, saving, submitting, or final approval.
  2. Read the exact message beside the field or at the top of the page.
  3. Check the department, start date, required choices, and your permission to create there.
  4. If the message concerns capacity or approvers, ask the person who manages that setup to correct it.
  5. Return to the same draft and repeat the stopped step.

You should be able to continue with the position and FTE you intended. Changing the FTE just to get past a restriction can create the wrong position. Return to the creation walkthrough once the missing requirement is ready.