Start with the inputs that produced the amount. A different date or salary record often explains a difference before you need to examine the arithmetic.

Check the same question in both places

Use separate practice records for intentional errors. Keep the completed Evergreen Health example available for comparison.

  1. Match the position, employee, and assignment.
  2. Match the department and date or period.
  3. Check whether you are reading a yearly cost on one date or a cost over several months.
  4. Check whether the result is approved information, a proposal, or an earlier saved result.
  5. Wait for the current calculation to finish.
  6. Open any listed missing-information or conflict message.

A completed report means it finished preparing. It does not guarantee that every included position has enough information for a complete financial total.

Find a different selected rate

Prepare a full-time practice position with a $68,000 job-code budget rate and a $70,000 position rate from the same date, with no benefits. Open its budget calculation.

It should use the position rate and show $70,000, not $68,000 and not $138,000. Open the selected rate to check the dates. If the position rate was deliberately entered on the wrong record, correct that error through the rate action, then wait and check that the intended $68,000 rate is used.

For employee pay, a valid assignment-specific entry similarly takes priority over the employee default. Check the selected record before multiplying by FTE.

Recognize missing pay

Prepare a separate active full-time assignment with no pay record and no employee default.

  1. Open its compensation result.
  2. Read the missing-pay explanation and open the correction offered through Issues or the relevant pay page.
  3. Enter an agreed $60,000 Annual salary (scaled by FTE) from the assignment start date.
  4. Wait for recalculation and reopen the result.

Before correction, a complete compensation total is unavailable. After correction, it is $60,000 before benefits, or $72,000 when the single 20% course benefit is applied. Do not enter zero merely to remove the message.

Explain an adjustment difference

Use the separate examples in combined adjustments. For each applied adjustment, check:

  • Its first included day and first excluded day.
  • Which position or assignment receives it.
  • Any schedule or shift requirement.
  • Whether it adds an amount, replaces another application, or stops one.
  • Whether the same rule was applied more than once.
  • Whether its percentage uses the starting amount or the running amount.

For a $60,000 salary, a $1,200 allowance before 20% benefits costs $73,440. The same allowance after benefits costs $73,200. The $240 difference is $1,200 × 20%, not a rounding error.

Reproduce a precision example

This example deliberately uses extra decimals. A $27.1234 hourly rate increased by 10% gives $29.83574. The adjusted hourly rate rounds to four decimals: $29.8357. At 2,080 hours, $29.8357 × 2,080 = $62,058.256, shown as $62,058.26 before FTE and further adjustments.

Multiplying the unrounded hourly value first gives a different answer. Follow the rate-rounding step before yearly conversion. Ordinary annual salary examples do not need four-decimal inputs.

For monthly workforce plan differences, use the actual days in each month and the correct 365- or 366-day year. Avoid summing a column of yearly rates or adding FTE balances across repeated months.

Compare a new result with an old saved one

Run a report, then correct a practice input and run the same report again with matching filters. The earlier generated report keeps its earlier result until it expires; it does not rewrite itself to match the new records. Active workforce plans refresh their baseline automatically after official changes. Saved draft changes update the proposed figures. Completed reports retain their original figures.

Check each report’s name, filters, and calculation date so you can tell which information it used. Explain whether a difference came from the input, the selected dates, or the proposals.

Ask for help with a clear example

If the difference remains unexplained, provide the organization, record or workforce plan link, relevant dates, report name, result status, and exact message. Show the expected calculation and the amount actually displayed. Use the approved support channel for any sensitive financial detail; do not include credentials.

The explanation should let someone follow one record from its rate and assignment through its adjustments to the final amount. Continue with report exercises to compare saved outputs.