Billing and subscriptions

Overview

FTE Tree has one position-control subscription with annual and monthly billing choices. Pricing is based on managed positions, not employees or users.

Paid subscriptions start at 50 managed positions and include unlimited users. The pricing calculator shows estimated pricing for up to 1,500 positions. You can check out online for up to 500 positions. For 501 through 1,500 positions, contact FTE Tree to discuss purchasing and setup. Free trials support up to 1,500 positions.

Prices are in U.S. dollars and exclude applicable tax. Tax may be added when required. See FTE Tree pricing for the current position rates and calculator.

Access needed

View your plan and usage

Open Settings > Billing > Plans and usage to review:

• The number of positions in your subscription.
• Current managed position usage.
• The billing interval and recurring amount.
• Subscription status and period dates.
• Actions available for a trial or paid subscription.

The Activity history tab shows billing and subscription changes recorded for the organization.

What counts as a managed position

An active, approved position counts whether it is filled or vacant. A position counts when all of these statements are true on the current date:

• It has an approved Name.
• It is effective and currently available.
• Its current status is configured to count as active.

Staffing does not change Position usage. A vacant Position, a Position with one active assignment, and a Position with several active assignments each count once.

These Positions do not count:

• Future approved Positions that are not yet effective and available.
• Draft or discarded positions.
• Archived or unavailable positions.
• Positions whose current status does not count as active.

Capacity reserved by a new position request

A submitted New position request that proposes an active position temporarily reserves capacity for one position while it is being reviewed. This prevents several requests from using the same remaining capacity.

If the request is denied or cancelled, the reservation is released. A request to change an existing position does not reserve capacity for a second position.

If no capacity is available, the new position draft remains available for editing but cannot enter review until capacity becomes available or the subscription quantity is increased.

Position pricing

Rates decrease as you add positions. Each position is charged at the rate for its range.

Use the public pricing schedule and calculator for current annual and monthly rates, the exact tier breakdown, and pricing estimates through 1,500 positions.

Paid minimum, self-service limit, and larger organizations

Paid subscriptions start at 50 positions. If you need fewer than 50, the price is still based on 50.

The minimum does not apply to the trial. A trial can use fewer than 50 positions and can include up to 1,500 positions.

The calculator can estimate pricing for up to 1,500 positions. Online checkout is available for up to 500 positions; above that, contact FTE Tree to discuss purchasing and setup.

For more than 1,500 positions, contact FTE Tree for tailored pricing and setup. A trial can evaluate a representative group of up to 1,500 positions.

Start a trial

Creating your first organization starts a 30-day free trial. No credit card is required. Starting a trial does not create a paid subscription, and there is no charge unless an authorized user separately selects a paid subscription.

The trial does not become a paid subscription automatically. For up to 500 positions, a user with Manage billing can choose Create a paid subscription from Plans and usage, select annual or monthly billing, confirm the position quantity and billing email, and review the recurring terms before continuing. Above 500 positions, contact FTE Tree for purchasing and setup.

Imports, exports, and other systems

Standard structured imports and CSV or Excel exports are included. Use them to work alongside HRIS, payroll, recruiting, and financial systems. FTE Tree does not replace those systems and does not include packaged connectors or a public customer data interface.

For account-coded labor-cost exports, see Labor cost by GL.

Manage or cancel a paid subscription

Users with Manage billing can open the secure billing page from Settings > Billing > Plans and usage to review invoices, payment details, and available subscription changes.

To cancel a paid subscription:

1. Open Settings > Billing > Plans and usage.
2. Choose Cancel subscription.
3. Complete cancellation on the secure billing page.

Cancellation stops the next renewal and takes effect at the end of the current paid period. Access continues through that period. After paid access ends, organization data is preserved for a 90-day grace period. See Data retention and account deletion for the later process or contact support for help.