Help category
Administration and support
Manage notifications, activity history, billing, retention, and support.
6 articles
Choose an article
01Start hereAdministration overviewFind settings for access, security, positions, approvals, billing, activity, and support.02How toContact supportKnow when to contact FTE Tree Support, what information to include, and how to share details safely.03How toMessages and notificationsUse messages, comments, subscriptions, and email preferences to follow work without losing important context.04ReferenceActivity historyFind and review recorded activity, notes, downloads, related changes, and the people responsible for an action.05How toBilling and subscriptionsUnderstand position-based pricing, managed position usage, trials, paid subscriptions, invoices, and cancellation.06ReferenceData retention and deletionUnderstand what happens when users, organizations, records, subscriptions, and support information are deactivated or deleted.