Overview

FTE Tree runs in a web browser, so you can create an account and get started without installing another program.

FTE Tree protects your information while it is sent and stored.

Each organization has its own FTE Tree web address, which helps keep organization access separate. See Organizations and membership and Sign in and use MFA for more information.

Access needed

Activity Access needed
Open FTE Tree Active user account and organization access
Use account MFA Access to your authenticator or recovery codes
Open an organization that uses company SSO Access to that organization’s company sign-in method
Download reports or imports Report, import, or export access for the file
Access setup See Permissions and roles.

Browser requirements

To use FTE Tree, you need only a web browser. For best security and user experience, use a current version of Chrome, Firefox, Edge, Safari, or Opera. Keep automatic browser updates enabled where possible.

Tasks such as approving a position request can be completed on a mobile device. A desktop or laptop is recommended for setup, imports, reporting, and larger tables.

FTE Tree requires:

  • HTTPS access to FTE Tree.
  • Cookies for sign-in.
  • JavaScript for interactive pages, forms, tables, approvals, search, and reports.
  • Pop-up or new-window permissions when opening the secure billing portal or downloading certain files.

Devices and screen size

FTE Tree works on phones, tablets, laptops, and desktops. Use the device that fits the task:

  • Mobile phone: quick approvals, comments, messages, profile changes, and status checks.
  • Tablet: light review, approvals, and Home use.
  • Desktop or laptop: imports, exports, report review, setup changes, department review, and large table work.

For long forms, large exports, and detailed comparison work, a keyboard, pointer, and wider screen reduce errors.

Email and notification requirements

Your organization should allow email from FTE Tree <updates@mail.ftetree.com> so users can receive invitations, sign-in codes, MFA recovery notices, approval reminders, comment emails, billing notices, and support messages.

If users do not receive email, check spam, quarantine, allow-list rules, domain restrictions, and whether the user’s email address is verified and active.

File downloads and uploads

Imports, exports, attachments, reports, invoices, and activity history exports use your browser’s standard file upload and download tools. Some organizations restrict file downloads through browser, device, or network policy. Ask your IT administrator to allow needed downloads for authorized users.

Uploaded files should be business-related and should not include unnecessary sensitive information. FTE Tree checks uploaded files for safety before making them available to reviewers.

Network and security settings

FTE Tree works over standard HTTPS connections. Corporate networks should allow secure access to FTE Tree, any company sign-in pages your organization uses, and email links sent by FTE Tree.

If your organization requires company SSO, users must also be able to reach its company sign-in page. Users performing sensitive administrative changes need access to their FTE Tree MFA method or recovery codes.

Accessibility and browser preferences

FTE Tree uses standard browser controls where practical. Users can use browser zoom, password managers, saved credentials, and accessibility tools supported by their browser and device.

If a page becomes difficult to use after browser zoom, device scaling, or translation settings are changed, return to the default zoom level and try a wider screen for more complex setup tasks.

Case sensitivity

Capitalization matters for names such as departments. For example, “administration” and “Administration” are treated as different department names.

Capitalization does not matter for:

  • Email addresses: Uppercase and lowercase versions of the same address are treated as the same address.

  • Usernames: Uppercase and lowercase versions of the same username are treated as the same username.