A submitted request is a record of what was sent for review. If it is wrong or cannot continue, choose the action that matches what happened. Do not treat an administrator override as an ordinary editing step.

Before you begin

Use the separate staffing practice organization. Your instructor should prepare two submitted requests, one with the wrong starting date and one whose assigned reviewer is unavailable, plus an unsubmitted draft missing a required file. Requester, reviewer, and administrator roles should use separate accounts.

Correct a submitted mistake

  1. As the requester, open the wrong-date request and confirm it has not already completed.
  2. Read its current status and cancellation action. Cancel the active request, explaining that the starting date was incorrect.
  3. Prepare the corrected position changes and submit a new request with the right date and supporting information.
  4. Check the new request number and its approval steps.
  5. Open the earlier request and confirm that its canceled outcome and conversation remain in history.

Canceling does not undo an approved change. If the earlier request already completed, determine whether the organization needs a later change or a correction to an original error.

For a separate reviewer exercise, open the instructor’s request that should not proceed, choose Reject request, and explain the reason. Rejection records the reviewer’s decision; it does not rewrite the proposal.

Resolve a missing file

Open the unsubmitted example and read which file is required. Add the designated fictional file, review the complete request, and submit it. Wait for the file checks to finish, then check whether the approval step is ready.

A file already submitted cannot be replaced. If it is wrong or cannot pass its check, cancel the active request and submit a new complete request with the correct file. Do not use another file type simply to make the warning disappear.

Review an unavailable approver

The instructor demonstrates this part with the administrator account:

  1. Open the request and confirm which step cannot continue.
  2. Review the proposed changes, affected departments, dates, and files.
  3. Use the permitted on behalf decision when acting for the current review step, and record why.
  4. Check that the remaining steps continue normally.

On a separate prepared example, demonstrate Override only when the organization authorizes bypassing the remaining steps. An override approves or denies the whole active request and needs its own explanation. Required file checks still apply. The history should make the difference between the two actions clear.

Recognize changed position information

Inspect a prepared request whose approved position changed after submission. Read the message explaining why it cannot complete. Compare the current position with the submitted proposal, then cancel and prepare corrected work or deny it as appropriate. Do not approve simply to move past the message.

Check your understanding

For each example, identify who can act, whether a new request is needed, and where the earlier outcome remains visible. Explain why completing one approval step differs from overriding the whole request.